Fractional Pendo Administration

Certified Pendo Admin with 5+ Years Experience - Comprehensive Pendo Management - Knowledge Transfer & Training

Pendo Admin Services Pendo Admin Services Pendo Admin Services Pendo Admin Services

Why Choose Fractional Pendo Administration?

Get enterprise-level Pendo expertise without the overhead of a full-time hire. Focus on what matters most while ensuring your Pendo implementation delivers maximum value.

Expertise Without Overhead

5+ years specialized Pendo experience with official certification. No training period required—immediate value from day one.

Flexible & Scalable

Month-to-month commitments with 30-day notice. Scale services up or down based on your changing needs.

Knowledge Transfer Focus

Build your team's capabilities for long-term success. Only consultant offering both doing AND teaching.

Comprehensive Pendo Administration Services

Every aspect of Pendo administration is within scope, from technical implementation to strategic analytics.

Core Fractional Pendo Admin Services

Complete Pendo administration for ongoing needs.

  • Technical Administration (Installation, Tagging, Integration)
  • Analytics & Reporting (Dashboards, Data Quality, Performance)
  • Guide Management (Creation, Optimization, A/B Testing)
  • User & Access Management (Provisioning, Training, Documentation)
  • Advanced Pendo Features (Session Replay, Feedback, Mobile)

One-Time Project Services

Focused Pendo initiatives and improvements.

  • Pendo Implementation Projects (New setup, Mobile integration)
  • Analytics & Reporting Projects (Dashboards, Data quality audit)
  • Guide & Engagement Projects (Onboarding, Campaign creation)
  • Integration Projects (CRM, Support systems, Data warehouse)
  • Technical Projects (Security, Performance, System audit)

Enhanced Services with PLG Components

Product-Led Growth strategy integration.

  • PLG Strategy Integration (Metrics, Funnels, PQL scoring)
  • Advanced Analytics & Insights (Segmentation, Paths, Retention)
  • Strategic Consulting (Strategy development, Cross-functional alignment)
  • Revenue & Attribution (Tracking, Modeling, ROI measurement)
  • Executive Reporting (Dashboards, Insights, Business impact)

Training & Education Services

Build your team's Pendo capabilities.

  • Expert Training Sessions (Fundamentals, Advanced, Role-specific)
  • Team Enablement Package (Assessment, Custom curriculum)
  • Center of Excellence Setup (Structure, Governance, Training)
  • Knowledge Transfer Program (Assessment, Documentation)
  • Unique Differentiator: Only consultant offering both doing AND teaching

Onboarding Showcase

Explore this comprehensive new user orientation framework designed to achieve rapid time to value and enhance user experience across all product areas.

Seamless Onboarding Journey

A guided framework for rapid feature adoption and reduced time to value

6sense Welcome Interface
1

Welcome & Introduction

Users are greeted with a friendly welcome interface featuring a robot mascot, welcoming message, and colorful geometric elements. The interface includes a "Next" button to guide users to the next step of the onboarding process.

RevAI for Sales Demo
2

Product Demonstration

Users experience the RevAI for Sales interface with a comprehensive demo video, account information display, and recommended actions. The interface showcases key features like account management and engagement tracking.

Role Confirmation
3

Role Selection & Confirmation

Users confirm their role from predefined options including BDR, BDR Leaders, Account Executives, and AE Leaders. This step ensures personalized onboarding journeys tailored to specific job functions and responsibilities.

Onboarding Checklist
4

Interactive Checklist & Training

Users access a comprehensive onboarding checklist with tasks to complete, accompanied by demonstration videos. The interface tracks progress and provides guided learning experiences tailored to the user's selected role.

Key Features of the Framework

Role-based Journeys Automatically detects default roles and selects relevant onboarding paths
Self-paced Learning Tasks can be completed in any order with contextual help and videos
Guided Tours Step-by-step walkthroughs of important features and functionality
Progress Tracking Visual indicators with countdown and progress bar for completion status
Reduced Support Dependency Minimizes need for assistance from support teams
Reusability Framework available across all product areas for consistency
Ongoing Learning Users can redo training or select new roles as needed
Rapid Time to Value Achieves faster feature adoption and enhanced user experience

What Clients Say

"Working with Rohit on our Pendo onboarding journey was an exceptional experience from start to finish. His expertise in creating custom user experiences was evident in every step of the process. He took the time to understand our goals, our users, and our platform's unique needs. His deep knowledge of Pendo allowed him to design and implement a tailored onboarding journey that feels seamless, intuitive, and impactful for our users. Beyond his technical skills, Rohit was an absolute pleasure to work with—responsive, collaborative, and committed to delivering the best possible result. We're thrilled with the outcome and highly recommend him to anyone looking to create a world-class user experience in Pendo."

Jenelle Brooker

— Jenelle Brooker

Head of Marketing & Sales Enablement

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Frequently Asked Questions

What is Fractional Pendo Administration?

Fractional Pendo Administration provides you with expert Pendo management on a part-time basis, giving you access to certified expertise without the cost of a full-time employee. You get all the benefits of having a dedicated Pendo admin at a fraction of the cost.

How does the engagement model work?

I offer flexible engagement models including monthly retainers for ongoing administration, one-time projects for specific initiatives, and training programs to build your team's capabilities. All engagements start with a complimentary 30-minute consultation to understand your needs.

What services are included in Fractional Pendo Administration?

Services include technical administration (installation, tagging, integration), analytics and reporting, guide management, user and access management, and advanced features like session replay and feedback. I also provide strategic consulting and knowledge transfer to build your team's capabilities.

How quickly can we see results?

With 5+ years of specialized Pendo experience, I can start delivering value from day one. Most clients see measurable improvements in user engagement and feature adoption within the first month of engagement, with more significant results accumulating over the first quarter.

What makes your approach different?

My unique approach combines hands-on implementation with knowledge transfer. Unlike other consultants who just do the work, I focus on building your team's capabilities for long-term success. This dual approach ensures immediate results while developing sustainable internal expertise.

Transform Your Pendo Implementation Today

Every organization has unique requirements. Let's schedule a complimentary 30-minute consultation to discuss how fractional Pendo administration can benefit your team.

I offer flexible engagement models including fractional retainers, one-time projects, and training programs. Let's find the perfect fit for your organization during our consultation. Stop leaving value on the table with your Pendo investment. Get expert administration, strategic guidance, and team training—all designed to maximize your ROI.

Schedule 30-Min Free Consultation